How might we improve the experience of the hospitalization process for the patients and relatives?
This challenge is a part of Openlab's Master's Course Challenges for the Emerging City.Full beskrivning
Every year 30 000 kids/youth search care at Sachsskas emergency room and about 10% of these needs to be admitted to a ward for extended care. The time between the decision to hospitalize and the actual hospitalization is often longer than we would wish. The reason for this varies.
At Sachsska childen and youth hospital we continuously work with improvement, both focused on patient safety and working environment. There is a need to improve the flow from the decision to hospitalize and the actual hospitalization. This would bring positive impact for both patients and staff.
What we are looking for is help with sorting out how patients and their relatives experiences this process, and how we can use that information to upgrade, reform and make it as great as it can be.
This challenge is a part of Openlab's Master's Course Challenges for the Emerging City. Students in the course will suggest solutions and present them to the challenge giver. Feel free to participate in the challenge by sharing your ideas or give feedback to the students' solutions.